31 March 2021 
Andrea Marshall, Tax Specialist
HMRC have updated Check a list of genuine HMRC contacts as follows:
In April 2021, HMRC will work with independent research agency Yonder. The research will gather insight from businesses who are VAT registered in Great Britain and Northern Ireland.
In relation to the rule changes for Making Tax Digital for VAT, the research aims to understand:
You may receive a letter from HMRC inviting you to take part in the research. We encourage you to take part to help HMRC improve support services for our customers.
If you do take part, your answers and any information you give will be confidential and only used for research purposes.
From March to May 2021, HMRC will work with independent research company Kantar. The research aims to:
You may receive a letter from Kantar inviting you to take part in the research. We encourage you to participate to help improve our understanding of our debt segmentation modelling.
Taking part in this research is voluntary. If you choose to take part, all your answers will be confidential and will be used for research purposes only. Participating in this research will not affect any of your dealings with HMRC.
